SOUL – Community Support AND Advice Services

For advice, enquiries, or support, please contact us:

📧 info@souluk.co.uk
📞 0207 646 2320

Or visit us in person at:
🏠 Jeyes Community Centre, 1 James Close, E13 9BB
By appointment only.

 

How We Can Help

SOUL provides practical, friendly, and confidential support for individuals, families, and community members across London.
We can assist you with:

✔ Benefit Form Support

Help completing benefits applications — online or paper
(Universal Credit, PIP, ESA, Housing Benefit, etc.)

✔ Housing Advice

Access to expert guidance and solicitor-led advice on:

• Housing disrepair

• Tenancy issues

• Deposit disputes

• Estate agent disagreements

✔ Debt Support AND Money Guidance

Fully accredited advisors providing:

• Debt management support

• Help applying for Discretionary Housing Payments

• Guidance for tenants of the London Borough of Newham or ARHAG Housing Association

 

For any general or non-advice-related queries, please contact our switchboard:
📞 0207 646 2320

Our Commitment to the Community

At SOUL, we connect people with the support they need, strengthen community resilience, and empower individuals to overcome challenges confidently and independently.

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Our approach is built on four pillars:

SUPPORT

We stand beside every person who reaches out to us.

GUIDE

We help you navigate the most effective route to solving your challenges.

IMPACT

We make positive, meaningful changes to your situation.

EMPOWER

We help you develop the confidence and skills to face future challenges independently.

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Early Action — Preventing Problems Before They Grow

We focus on early intervention, offering practical help before issues escalate.
Our service is built on Deep Value Relationships — meaning we listen, understand, and create a safe, non-judgemental space.

We ensure every person feels:

• Heard

• Acknowledged

• Understood

• Supported

 

Our advisors build trust, confidence, and self-esteem, helping people take positive action with belief in their own abilities.

 

Important Note

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We do not provide immigration advice.
For specialist immigration support, please contact:

• RAMFEL

• The Renewal Programme

• Praxis

• Joint Council for the Welfare of Immigrants (JCWI)

• Tower Hamlets Law Centre